US Postal Service (USPS) Customer Service Issues

On June 19, [redacted], at 12:50 pm, the mail carrier arrived at my home to deliver a package. Unfortunately, while backing out, the mail carrier accidentally hit and destroyed my gate and fence. She provided me with her contact details and assured me she would report the incident to her supervisor on June 20, [redacted]. I've been attempting to contact the Parkton, MD Post Office all day, but unfortunately, I keep getting a busy signal. Can someone please guide me on the proper steps to take in filing a property damage claim? - C.B.

I tried to update my family's address but missed the confirmation screen after entering payment for the $1.10 fee. I didn't get a confirmation email. When I updated my nonprofit's address, I saw and got a confirmation for it. Now, when I tried to redo the family address, it says one is still processing. I'm not sure if the family update went through or if it's counting the business change. I don't understand why I got a confirmation for the business address but not the family one.

I am looking to reach out to a representative regarding an insurance claim I need to file. I recently shipped a laptop that was a gift to me, and unfortunately, it is now not working properly. I received an informal estimate that the cost to repair it exceeds the price of replacing the laptop altogether. The initial value of the laptop was around $1,[redacted], while a refurbished replacement is currently priced between $[redacted] to $[redacted]. The repair estimation begins at $[redacted], whereas I have insurance that covers damages up to $[redacted].

For the past two months, my mail has been redirected to an unknown address without my consent. This redirection occurs between Dulles, Virginia, and my post office box. I am receiving notifications of mail sent to Athens, Alabama, which I never receive. Despite contacting the inspector general and being directed to consumer affairs, I am experiencing difficulty resolving this issue. My local post office seems uninterested in assisting me. According to the customer service representative, without a tracking number on the letter, it is challenging to determine why it was misdirected.

I have been involved in a car accident with a USPS van on June 10th in Texarkana, TX, and I reside in Balch Springs, TX. Despite having a police report and being assured by Supervisor Michael on the day of the incident that I would be contacted in about 2 weeks, I have not been informed about the process of fixing my car. The driver involved was Zalika Dancer. I have tried contacting the Texarkana post office, but the calls go unanswered. If I do not receive a response soon, I may have to consider seeking legal assistance. It is crucial that someone reaches out to me regarding this matter promptly. Thank you.

I am awaiting a parcel in France under the name of Christian C. at 54 Avenue de Florensac, [redacted] Pomerols, France. The tracking number is LZ 63 44 58 [redacted] US. The issue is that I am currently housesitting and will be changing my address from July 10th to July 22nd. Is it possible to have the parcel delivered to a different address during that time frame? If not, I have a neighbor who can receive it for me. I understand that USPS goes through La Poste in France, but if it's feasible to deliver it to the temporary address I will be at from July 10th to July 20th, please let me know, and I will provide the new address. Thank you in advance! Christian C. Phone number: [redacted]

I have noticed that Amazon packages delivered by USPS on Sundays are left in our driveway, easily visible and accessible to passersby. During the week, UPS, FedEx, and USPS packages are left at our front door. Despite previous complaints to the Postal Inspector and local Post Office, the issue persists. Could you provide guidance on how to address this ongoing problem? I would appreciate assistance or a direct contact number to resolve this issue effectively. Thank you.

We've been experiencing issues with my husband's VA ID card since last December. Despite having it sent to a friend's address, we still haven't received it. We previously faced problems with an address in New York, although we've never lived there. A few of my accounts managed to update that address. I'm frustrated that no one seems to be able to assist us in straightening out our mail situation. My husband's picture has been taken three times and sent out, but it seems to be getting lost somewhere. Our current address is [redacted] Stamm Blvd, New Castle, DE [redacted], and the name on the card should be Gerard T Harrison.

Hello, I have been tracking my package with the tracking number LD[redacted]80US, and it has been stuck since July 5 with no updates. Tracking information from July 5: - Arrived at Shipping Partner Facility, USPS Awaiting Item in ELK GROVE VILLAGE, IL [redacted] at 5:07 am. - Departed Shipping Partner Facility, USPS Awaiting Item in PALATINE, IL [redacted] at 1:26 am. Order details: - Order number [redacted] - Order placed on June 30, [redacted] with Ideal Fashions in LA BAIE /SELLERS/. The latest information shows no change in status, and the package, containing a watch, appears to be lost in ELK GROVE VILLAGE. The tracking status says, "Label Created, not yet in system," indicating no further details are available. It suggests signing up for Informed Delivery® to stay updated on incoming packages.

I haven't received any mail in the last few days, although USPS alerts indicate daily deliveries. Additionally, I was notified by the company that my package encountered "animal interference" resulting in a return to sender without any prior notice from the carrier. I'm puzzled as I don't have any animals. Could someone contact me to clarify this situation?

I believe my landlady is stealing my mail. I sought help from the local USPS branch in Pueblo, CO, but they directed me to the USPS Inspector General, who has not been responsive at all. I witnessed her taking mail from the postal carrier, placing one item in each of two unlocked mailboxes in our complex, and keeping the rest for herself. My mail is processed through the A.C.P. in Denver, CO, and they informed me that my mail was returned as "Undeliverable," despite my long-term residence here. Other tenants have also mentioned her stealing mail. This situation is escalating, and I am looking to have her apprehended for this criminal offense.

Hello, my order number is YT[redacted][redacted], under the name of Mrs. Martine QUÉRÉ. I was not home yesterday when my package was delivered. I did not receive any information about the delivery date. Could you please deliver my package to the post office at 17 Rue de la Marne in Landerneau to avoid unnecessary inconvenience for your driver? Thank you in advance. Best regards.

Hello, I am Selvakumar from Versuni. We are searching for D2C parcel service providers in the United States for our domestic appliances business. We are based in Chattanooga, TN, and will be delivering nationwide. To assist you better, please provide your rate card based on the following parcel details: Coffee appliances: 48x49x29 cm, 9.5 kg and Coffee accessories: 14x6x9 cm, 0.17 kg. We anticipate shipping 15-30 parcels daily in the first year, increasing to 50-[redacted] in subsequent years. The weight of each parcel corresponds to the provided dimensions. Kindly share your pricing structure for D2C shipments at your earliest convenience. Thank you for your attention to our inquiry; we look forward to your reply. Feel free to contact me if you need any further information. I have been attempting to reach USPS for a considerable amount of time without success.

I received a notification this morning stating that my package was unable to be delivered for reasons unknown. I kindly request to reschedule the delivery for [redacted] Keeuka Rd, Zephyrhills, FL, [redacted]. If unable to leave the package at the front or back door, I prefer it to be placed in the mailbox without any exceptions. I believe there should be no issues with delivering my package as it would typically be done. These are my specific instructions - kindly leave the package at either the front door, back door, or in the mailbox. Thank you for your assistance. My name is William Z., and I appreciate your attention to this matter.

Dear Team, I am currently in the process of moving, and unfortunately, the address listed on my parcel is incorrect. I am temporarily residing with my mother, and the apartment is under her name, unlike mine. This discrepancy might have caused an issue with the delivery. I was wondering if there is a way to update the delivery address. Additionally, I am unaware of when a second delivery attempt will take place, and since a signature is required, I want to make sure I do not miss it. I already know that I will not be available tomorrow. Is there a possibility to reschedule the delivery to ensure I receive the parcel this time? Here are the relevant details: Tracking Number: LV[redacted]60US Recipient Name: Emma DUREL Address: App 8-13, [redacted] rue Pellissier, [redacted] Sallanches, Haute-Savoie, FRANCE Thank you for your assistance. Have a pleasant evening. Best regards, Emma D.

I submitted a Temporary Change of Address form to the Panama City Beach, FL Post Office to have my mail forwarded to my CA address starting from June 1, [redacted]. Despite submitting this change about three weeks before June 7, [redacted], I have not received any mail from my Florida address. Retailers have informed me that they received RETURN MAIL when attempting to send statements to my FL address. I requested an investigation a month ago, but there have been no improvements. It has been approximately two months now that I have been missing mail. I urgently need a resolution to this matter. Thank you - LeAnn Temporary address details: FROM: [redacted] Huff St #A, PCB, FL [redacted] TO: [redacted] Hilltop Estates Dr, Copperopolis, CA [redacted] Temporary address valid until September 1, [redacted].

Hello, Tracking number LZ[redacted]45 US. I received an email stating that my package was delivered to the pick-up point REPASSAGE MAMAN in VILLEPARISIS. However, it cannot have been delivered there as the pick-up point is closed for the whole month of August. I called to confirm, and no delivery was made to REPASSAGE MAMAN today. I can't reach anyone, and I would like to know where my package has been left. Please keep me updated. E. JAUTEE

Is this your correct email address? [redacted] I received this message: Hello, Thank you for confirming the address. Your shipment is scheduled for August 3rd. You can expect delivery by August 8th. Please make sure to check your emails regularly as we will keep you updated until your package arrives. You are kindly asked to pay 50% of the shipping fee, which amounts to $[redacted], before we can proceed. Charlotte Tilbury has already paid the remaining 50% for this shipment. Here is our PayPal account: @KierraWatson222 When making the payment, select the "family and friends" option. NOTE: All payments should be made using the "family and friends" option for quick verification and to prevent delays in shipping. Please send us a screenshot of your payment for confirmation promptly. Best regards, Chris Lin Xi Logistics Manager

I am currently facing an issue with accessing my mailbox due to my landlord's unexpected hospitalization. Unfortunately, I do not possess a key to the mailbox, and his associates, who have taken over his responsibilities, are not cooperating with me. This lack of communication has resulted in my mail not being delivered for over a week and a half, leading me to suspect tampering. I am seeking guidance on how to retrieve my mail, report the situation to the Post Master, and acquire my own mailbox key to ensure the security of my deliveries.

I noticed a poster in my local post office that reads "Ship Affordable." I am concerned about the grammatical error in the advertisement. Shouldn't the postal service employ educated individuals to create and proofread such ads to ensure accuracy? It is important to maintain proper English usage in public communications, especially in a professional setting like this. I believe it is crucial for those responsible for designing advertising materials to have a strong command of the language to represent the postal service professionally.