US Federal Trade Commission Customer Service Issues

Hello, I reached out to the IRS on December 15, [redacted], to update my address. Unfortunately, I was informed that the deadline for address changes was November 30, [redacted]. The agent I spoke with was unhelpful and even found the situation amusing. Due to caring for my 87-year-old mother who had cancer, I had forgotten to update my address since filing my taxes last year. We are now preparing to take her to another specialist in January. The reason for my address change request is due to the IRS lacking proper checks and balances that led me to be a victim of fraud. It is frustrating that there is not a sufficient system in place to protect individuals from such incidents. In [redacted], my tax filing was rejected as someone had already used my social security number to file. Since then, I have been required to provide a 6-digit pin sent by the IRS annually for my accountant to file my taxes to ensure their accuracy. I have also invested in Lifelock to protect myself financially, as I am on disability. All I wanted was a simple address change, but the IRS agent stated I missed the deadline without understanding my situation. I find this lack of empathy and accountability concerning. I would appreciate if you could contact the IRS on my behalf to update my address if it is not already on file as: Maureen J Boland [redacted] Harrison Ave Apt 3 Wilmington DE. 19[redacted] Thank you for your assistance, and I hope for a safe, happy, and healthy holiday season and [redacted]. Warm regards, Maureen J Boland

After purchasing what we thought was a [redacted] Harley Davidson Motorcycle, my husband and I encountered multiple issues with the bike. Despite our many visits to the dealer, the problems persisted. During the initial inspection, the engine was damaged and replaced with a used one. After several complaints about the bike's safety, we ended up in court. The attorneys representing Harley Davidson revealed that the bike was actually a [redacted] HD Road King intended for display and parts only. The original owner had wrecked it with a sidecar, causing significant damage. The dealership had it on display due to safety concerns. Eventually, Harley Davidson collected the bike, refunded my down payment and five loan payments. However, recently, I received a letter demanding $14,[redacted] for the balance. I explained the situation, emphasizing that Harley Davidson retrieved the bike over 7 years ago, and I have not heard from them since. Given my financial situation and health challenges, I consider their actions fraudulent and distressing. I seek assistance as their behavior and threats of legal action are causing undue stress.

I am seeking assistance as my Social Security number is at risk. The company from which I purchased the product has been unhelpful, reaching a dead end with no solution. My Social Security number was used to activate my account and device, but I am unsure of how to resolve this situation. It seems that the company, AT&T, is unable to handle the magnitude of this issue. Each representative I speak with offers different, unhelpful solutions. I feel frustrated with the lack of meaningful assistance to resolve this pressing matter. I urgently need help to address the exposure of my Social Security number and close the unproductive account. Please assist me promptly.

My name is Jarvis M. and I have been experiencing identity theft and fraud for two years. I have a FTC package processed by legal aid, but I have not received any compensation yet due to unauthorized transactions and a false Power of Attorney. These issues have led to personal struggles including homelessness and ongoing divorce proceedings. My accounts have been accessed without consent, assets transferred, and my name changed without my knowledge. Tax and credit information has been altered, including forged guardianship documents and mortgages taken out falsely. I need accurate medical records reflecting my true health status as a 39-year-old man of color.

I have been scammed by Cash Now USA, specifically by Kevin Marshall, with a loan that started in January. I have already invested around $10,[redacted], and the amount keeps increasing. Recently, I was asked for an additional $1,[redacted] for a Green Dot MoneyPak card by Kevin Marshall and was promised that it would be the last payment, but I have yet to receive any money. I can't afford to keep giving him more money as it has left me financially drained and feeling hopeless. It's distressing to know that he applied for grant money in my name without releasing any funds. I am seeking help to put a stop to this situation. My name is Wallace McFarland from Pottsville, PA, and I am 68 years old. This has happened to me before with Lending Club and Kevin Morgan who scammed me for $12,[redacted] using a similar method with MoneyGram.

I won a sweepstakes, but I have yet to receive my substantial winnings. I am the rightful winner, but someone attempted to claim my prize. Despite proving my identity and providing evidence that I am the true winner, I have not received any payment. I participated in the legitimate sweepstakes online diligently for four days straight from January 21, [redacted], my 65th birthday. It was challenging and time-consuming. An individual tried to steal my identity by contacting the sweepstakes company before me to delete the winner's notification. Fortunately, I caught this in time and informed the company, proving my rightful win. While the company acknowledged the error and verified my win, a $1,[redacted] check was sent to the identity thief's bank account instead of mine. Despite promises of receiving my winnings, I have not been compensated. I have followed all the rules and even continued to win more prizes while waiting for my rightful payment. I have been urged to work for them due to my playing skills, but I am adamant about being compensated first. I am seeking assistance to reclaim what is rightfully mine. Thank you. Ray Schultz

I've reached out to Meta 78 times via email in the last 48 hours, trying everything possible to recover my compromised account. My email, password, city, and phone number were all changed. The backdoor email was disabled without any notifications sent to my other addresses. I suspect it was a targeted inside job by a highly advanced hacker, leading to my account being taken down within seconds. There was also a demand to send $[redacted] to prevent losing access to the account.

I encountered a situation with a company claiming to offer free money, insisting they were linked to FedEx. I paid $[redacted] to receive $50,[redacted], then another $[redacted] for Federal taxes using gift cards. I provided the card codes via fax to the alleged FedEx establishment for the money transfer. Unfortunately, I lost a substantial sum after being informed the gift cards were invalid. For instance, I purchased a $[redacted] gift card from a local store, submitted it to the alleged FedEx entity, only to discover it was flagged as fraudulent. Upon investigating, I learned that the card had been redeemed in June [redacted]. I possess three months' worth of text messages but no contact number for the company.

The Do Not Call list seems ineffective as the ROBO calls persist, becoming even more frequent since registering. Advocating for stricter regulations at the FTC to outlaw ROBO calls would be beneficial. Personally encountered being disturbed by a ROBO call as early as 6 AM, before the alarm, and resorting to purchasing a whistle to deter them. While temporarily effective, considering an air horn to escalate deterrence. Desperation to cease these calls is high, especially considering the negative impact on computers due to refusal to comply with demands. Being disabled, the financial strain of replacing a computer is daunting. Seeking assistance to address this ongoing issue.