Instagram Customer Service Issues

Hello, I encountered an issue while attempting to recover my Facebook account. I recently reset my old phone, losing all data with no other active logins. Despite getting a new phone, I am unable to access my Instagram or Facebook accounts. My Facebook name is Nat Bak, an abbreviation of my actual name Nathan Bakadibamba. I have submitted my ID multiple times, facing notifications of missing information. To validate my ownership, I used to post in games like Rules of Survival on my account. I kindly request the double authentication on my account to be disabled for login access. you can reach me at [redacted] I've made numerous attempts to regain account access with no success, causing me to lose touch with important contacts. Thank you for your anticipated assistance.

My account got blocked over suspected phishing, though I am certain I didn't engage in any such activity. Now, they are requesting a security code sent to a phone number I no longer have access to. Two numbers are mentioned, one ending in 61, but I can't recall the other. The provided number is [redacted]9. I didn't provide an email during registration as I signed up using Facebook, an account I can no longer access. There are personal pictures in my account, which should help in verifying my identity. My current number is [redacted]17.

I am seeking assistance with my hacked Instagram account, "freshnycdj." Despite following all reactivation steps, I have not received a response. The hacker is contacting my followers, including celebrities, from my account. I do not want them to experience the same issue. I have a significant follower base that I wish to retain. I am unable to log in as the hacker is currently using my account and I am being prompted for an access code that I did not set up due to not having two-factor authentication activated.

My Instagram accounts under the names @jsoft_beauty_empire & @accessorise_by_jsoft were hacked on my birthday, which was on the 14th of November [redacted]. The hacking originated from my Facebook page @Jsoftmakeover. The hacker is using my accounts to scam my clients by pretending to be me and misleading them to make payments. I solely focus on makeup services and accessories sales, not binary business. I kindly request the accounts to be disabled promptly. Thank you for your help in this matter.

My Instagram account is locked without any explanation. I am unable to log in as the email associated with the account is showing no connection to Instagram, even though I have received messages on that email. The phone number provided is not mine, and I can't change it. Changing the password is not helpful as verification is needed. I've attempted to recover the account using all methods (username, email, phone number) with no success. Even trying to get verified through friends' Instagram accounts failed. The account name is Hardstyle_paule. I wish Instagram could reconnect my original email to the account so I can receive the verification email, which sometimes doesn't work as well.

Hello, I recently discovered that my account has been deactivated. I had used a third-party app called Repost to track unfollowers without realizing it violated Instagram's terms of service. I have since deleted the app and promise not to use it again. Instagram is an essential part of my daily routine, containing cherished photos and videos. I kindly request the restoration of my account to prevent the loss of valuable memories. Your assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this issue. Best regards, VG Instagram handle: vanesa__gl Phone: (+41) [redacted] [redacted] 56 25 (Switzerland) Email: [redacted]

Hello Instagram team, my name is Subhodeep Ghosh and I have been using Instagram since [redacted] with the username subhodeep_01. I have been facing an issue for quite some time now where I am unable to share more than a 15-second video in my story, while others can do so effortlessly. I would greatly appreciate it if you could please resolve this issue promptly and provide me with the necessary features to share videos longer than 15 seconds in my story. This problem is causing me significant inconvenience, and I kindly ask for your assistance in resolving it. Thank you for your help.

While in Hawaii earlier this year, my Instagram account was hacked. I managed to regain access and set up 2FA. Recently, when attempting to reset my password, the code is being sent to my old Hawaii phone number that is inactive since returning to New Zealand. Despite submitting face recognition several times, I did not receive any email assistance to regain access to my account. Your help in resolving this issue would be much appreciated.

My Instagram post was automatically unable to delete within only 5 hours. Even though I tried, it was still not possible to delete the post. It seems like my account may have been hacked because it is automatically following profiles. Additionally, on Instagram, the option to like posts is not showing up correctly; it only displays "like". I believe something is wrong. Please verify my account and assist me.

Dear Sir, I am reaching out because my authentic Facebook and Instagram accounts are linked. I assure you that I have not posted any inappropriate content on either platform. Despite this, both accounts have been deactivated by your security system. I kindly ask for a review of my accounts and prompt reactivation. Thank you for your attention to this matter.

I recently received a direct message about a promotion from someone who seemed sincere. They requested me to add their email to my profile, and, unfortunately, I complied. After adding the email, I got logged out of my Instagram account and lost control over it. Since I used the same password for the linked email and my Instagram, the scammers gained access to both accounts. Retrieving control is proving difficult as they are now demanding money in exchange for restoring my account.

I am reaching out for help with my account. It is currently active and not deactivated. Three days ago, when attempting to log in, I was prompted to enter a code that was supposedly sent to my phone number. However, I never received any code on that number. When I tried to use a different number, the code did not work. Instagram is crucial for me as it holds important work-related information in the descriptions. All my contacts, emails, and essential information are stored in my messages. Is there a way to recover my account? Thank you in advance.

Dear Instagram Support, my account was hacked and the hacker changed the password. Unfortunately, I can't access my account because the phone number listed is not mine. Each time I try to log in, I need a verification code sent to the phone number which I no longer have access to. Please, can you assist me in regaining access to my account by updating the phone number to +1[redacted] from +1[redacted] or changing it to my current email [redacted]? My username was previously Wchery47 but now it is Wchery0.3__1, and my password was previously elbabyblack47, now it is Wilfrechery19987. The only change needed is to update the phone number ending in [redacted]. Your help would be much appreciated. Thank you.

I tried to assist a friend in recovering their account by using a link that was texted to me yesterday. Unfortunately, my account got hacked in the process. I am now unable to access my account as the hacker has added their email and changed the details. They are attempting to hack other accounts by sending the same link to everyone on my friends' list. I'm concerned about them posting on my behalf and causing confusion among my contacts.

I was unfollowing users on Instagram as I wanted to streamline my account, especially since I have family members on it. However, when I reached the maximum number of accounts I could unfollow at once, I received a notification claiming that my account was compromised because allegedly I shared my password on a website for purchasing likes and follows. This is not true. Despite changing my password three times, I am still unable to access my Instagram account. I am in need of assistance to resolve this issue.

A few months ago, my Instagram account was mistakenly disabled for not following the guidelines. Despite reaching out to customer service through the application multiple times, I have not received any response regarding my issue. I would like to regain access to my Instagram account as it holds many memories and important content. Since there was no valid reason for the block, I kindly request assistance in recovering my account.

Good afternoon, my name is Veronika Popova. I own the account @nikjely. I am reaching out to your support team because my account was unexpectedly blocked due to a system error or potential hacking incident. I received a ban for allegedly violating community guidelines. Instagram requested a selfie with a specific code to verify, which I provided. Despite this, my account was permanently banned, which I believe is an error. I have never utilized any third-party programs to artificially inflate likes or followers. I adhere to Instagram's regulations and conduct myself accordingly on the platform. Kindly review the decision to block my account, as I firmly believe it was a mistaken action. I am dedicated to complying with all community guidelines on Instagram.

Здравствуйте, прошу помочь мне с доступом к моему аккаунту в Инстаграме под именем leaasid. Возможно, кто-то пытался взломать мой аккаунт, и теперь для восстановления доступа необходимо ввести код, который должен прийти на мой номер телефона. Однако тот номер, который был указан при создании аккаунта, больше не используется. Почта не была привязана к аккаунту. Я помню никнейм и пароль от аккаунта. Пожалуйста, помогите мне восстановить доступ к моему долголетнему аккаунту, который имеет для меня важное значение. Я хотела бы изменить устаревший номер телефона на новый или привязать аккаунт к почте. С уважением, Н. Сидоренко

I only accessed my Instagram account through my iPhone using the "Duo Mobile" app for two-factor authentication. Unfortunately, I lost my iPhone three days ago and have no hope of recovering it. As a result, I've lost access to my Instagram account. Although I remember my email and password, I am unable to use "Duo Mobile" for authentication, leaving me locked out of my account. Since my account contains many personal photos and isn't set to private, I'm worried about losing it permanently. I would appreciate any guidance on how I can confirm my identity and regain access to my account. Losing it would be truly disappointing.

I relied on my iPhone to access my Instagram account, which had two-factor authentication set up with the Duo Mobile app. Unfortunately, I lost my iPhone recently and fear it won't be recovered. Without access to my phone and the Duo Mobile app, I am locked out of my Instagram account. I remember my email and password, but without the second step of authentication, I cannot log in. My account is public and contains many personal photos. My username is @tinokarwofsky. I am hoping there is a way to verify my identity and regain access to my account. Losing this account would be very disheartening for me.