Facebook Customer Service Issues

I have submitted a review multiple times regarding a post that revealed detailed information about my son's injuries from a [redacted] call I made on February 25th. The post by Sandra Miranda in her group contains too much personal information, including my address without the house numbers, involving another child who is unrelated to the situation. My main request is for Facebook to take down the post to protect my 13-year-old son's privacy. He doesn't deserve to have his medical history exposed in such a manner, especially considering his hospitalization. I believe this violates community standards and should not align with basic morals. Please remove the post for my son's sake.

There is a Facebook account named "Clementine Ford" which some individuals find problematic due to its content. Clementine, a strong feminist, has been accused of sharing hateful content that may be considered hate speech. However, when attempts are made to report her posts, there is no specific option to report them as "hate speech." Despite efforts to flag her content for removal, Facebook appears reluctant to take action against her account. One recent post involves derogatory comments towards men, and she also encourages her substantial following to target individuals in photos she shares. Despite reports of harassment and hate speech, Facebook states that her actions do not violate their community standards, creating confusion and concern among users. Many are questioning why Clementine's content cannot be reported as hate speech when other pages on Facebook can be for similar violations.

There is a Facebook account under the name "Clementine Ford" which many find to be controversial due to its content regarding male and female equality issues. Some users have reported instances of what they consider hate speech in her posts but are unable to flag them as such. The concern is that despite reporting, Facebook does not seem to take action to remove the reported content or suspend her account. A recent post of hers has sparked backlash for its perceived offensive nature and incitement to online harassment. Users are questioning why her content cannot be reported as hate speech while similar violations on other pages are penalized. The request is for Facebook to manually review Clementine's page, identify and remove any instances of hateful content, notify her of each violation, and suspend her account accordingly based on the number of violations found.

There is a Facebook account named "Clementine Ford" that displays problematic behavior regarding gender equality issues. The account has been reported for hate speech and inappropriate content. Despite the reports, Facebook has not taken action to remove the offensive posts or suspend the account. The account owner has been targeting men and encouraging others to harass them online. The concern is that despite reporting the content for violating community standards, Facebook has failed to address the issue appropriately. The request is for Facebook to review the account, identify and remove any hate speech content directed at men and their families, and enforce suspensions based on the violations found. The user seeks fairness in enforcing Facebook's policies across all accounts, including this particular one.

Hello, I would like your assistance in recovering the accounts myself and my colleagues have been using for three years. We are unable to contact the Help Center as the system indicates the accounts are not blocked. Despite this, we are unable to log in. We are willing to provide evidence of this issue. When we contacted Facebook helpline, they advised us to create new accounts. However, we believe that if the accounts still exist, they can be recovered or unblocked. We have a page with our clients that we need access to. Due to the blockage of our accounts, we were forced to create new ones, which were promptly blocked again without any violations or reasons provided. We are unable to receive a secure code even though the mobile number is valid. It seems to be a system mistake as we use this number daily. We request your help in unblocking or recovering the following accounts. Thank you for your assistance. Bogus

I named my account after my two daughters, but recently, it was reported for phishing. I found a post in a group where I'm a member, showing that I made the post, even though I had logged out the night before. I changed my password as a precaution. However, when I tried to log back in, my account was locked. I've since changed my password multiple times, even created a new Gmail account. It's frustrating because I stored important account details in my inbox associated with that Facebook family account.

Hello, my name is Makala Clark. I recently had to create a new Facebook account, but I am struggling to regain access to my original account under the name Makala Clark, associated with the email [redacted] On April 22nd, my account was hacked, and I cannot remember the new password set by the hacker. Despite numerous attempts to recover my password by clicking "forgot password," I have been unsuccessful. The email and phone number linked to the account are no longer accessible to me. I would greatly appreciate assistance in recovering my account, as it is crucial for accessing my other social media accounts. To validate my identity, I am available at [redacted], [redacted], or my new Facebook account under the name Makala Sliger. Any help would be highly appreciated. Thank you.

Hello, I need to address an issue with my friend's Facebook account. His name on Facebook is Danial Ashar. He has been a user since [redacted], but for unknown reasons, his account has been blocked. Unfortunately, he forgot the password to his live.com email and is unable to receive the password reset email. Even though his mobile number is listed on the account, Facebook is not sending the verification code. I kindly request your team to assist in resolving this matter promptly so that my friend can regain access to his account and continue enjoying the platform. Thank you. Best regards, Umer Saleem

I have had my account for over a year with the username "kitty karma," which is my everyday name due to relocating from domestic violence. I want to clarify that I have never pretended to be anyone else. My account has my face pictures and details in the profile, which have been consistent for over a year. Recently, I have been continuously hacked, and despite providing my ID and face pictures multiple times, the hacker keeps harassing me, leading to my account being wrongly deactivated. I have spent money on new SIM cards to regain access, but the hacker keeps reporting my profile. I have not violated any Facebook rules and have had no problems until this stalker started targeting me. Please review my account properly and reinstate it. The person causing issues has multiple profiles like www.facebook.com/sevi.zazi.[redacted]. My username is "kitty karma," and I have provided my ID again. Please help me regain access to my account, which is crucial for me to stay in touch with friends and family. Thank you.

I have been struggling for weeks now. A friend's account has been hacked on Facebook, and the company seems unable to help. This situation raises concerns about privacy, especially with ongoing legal issues in the United States. The friend, hailing from a conservative family in Pakistan, is facing identity theft as the hacker threatens to release private photos. The hackers, part of a group of college students, openly boast about their activities on Facebook by sharing hacked accounts and harassing individuals to leak photos. Despite numerous reports, the hacker keeps recovering the account by changing the email address and profile picture, using abusive language. This experience has shaken my trust in Facebook after being a user for a decade, and I am considering advising my family and friends to stop using the platform. The inability to protect privacy and prevent such breaches is disappointing. I hope Facebook can address this issue promptly.

My account, under the name Ledovski Ines, was unblocked yesterday, only to be blocked again today for 30 days, without any notifications or the chance to appeal. After a person named Maxim Novikovsky made abusive and hateful comments on my husband's photos and then deleted them, I replied by asking why they were writing such comments and then deleting them, and I got blocked for 30 days for that. This has happened three times before, where I was eventually unblocked and received apologies from Facebook, but the account remains blocked for 30 days each time. I am frustrated with this inconsistency and unfair treatment and am considering deleting my account and leaving Facebook. I would like to contact Facebook to investigate what is happening with my account and why I am constantly being unfairly blocked. - Ines

For the last 8 months, I have been harassed by an individual who creates fake profiles to spread false information about me. They are damaging my reputation in an attempt to ruin my business and benefit themselves. I have taken legal action by reporting this to the police and filing a cybercrime case against them. Despite my efforts, I have been unable to reach Facebook for help. I discovered this website by chance and decided to share my situation. Whenever I try to expose the truth about this individual on Facebook, my posts are blocked for violating community standards, while the harasser continues to post freely. Furthermore, this person is personally contacting others through Facebook to defame me.

Hello, my name is Oyelere Aduragbemi, also known as OmoOba Alubarikar on Facebook. I am currently unable to access my Facebook account despite multiple attempts to recover it. The main issue lies in not being able to remember the password associated with the email linked to the account, which was created over ten years ago. The error message indicates that I am using an old password. I seek guidance on how to resolve this situation. The details of my account are: - Account Name: OmoOba Alubarikar - Email linked to the FB Account: [redacted] - Phone number: [redacted]6 - Alternative email: [redacted] Thank you for your help.

My ex-boyfriend, Collin Candlish, has hacked into and changed the password of my Facebook account, among at least 6 or 7 others. He has posted derogatory and unauthorized private pictures of me, causing conflicts while pretending to be me. Additionally, he has created fake accounts mimicking mine to deceive others. He also has numerous accounts under different names, including mine and others. Recently, he made a serious false accusation about my ex-fiancé that could have legal implications. It's crucial to address his harmful actions as they are malicious and dangerous.

I am experiencing issues logging into my account even though I am entering the correct phone number and password. When attempting to log in, I am prompted with security measures including three options: 1. Receive a code on my phone number for log in, 2. Approve log in from another device, and 3. Recognize photos of friends. The challenge I face is that I no longer have access to my phone number for receiving the code, my account is not logged in on any other device, and despite multiple attempts at recognizing my friends' photos, I receive a message stating "your account is not confirmed." Additionally, when I try to seek help by clicking on "LEARN HOW," I encounter a connection error. I hope to resolve this issue promptly to regain access to my account.

Hello, I have been dealing with hacking issues on my Facebook account for some time now. To enhance security, I activated two-factor authentication, which worked well to prevent unauthorized access. Today, when I attempted to log in, I was unable to do so. I received an email notification from Facebook stating that they had disabled the authentication feature. I would like to understand why this action was taken, especially as I have experienced hacking incidents in the past. I have re-enabled two-factor authentication and kindly request that it remains active to keep intruders out. I reside in the UK, and the individuals attempting to access my account are located in the States. Below are the IP addresses and estimated locations based on my notifications: - Device: Galaxy Note 7 IP address: [redacted].35.[redacted].[redacted] Estimated location: Westwood, NEW JERSEY, US Operating system: Android Browser: Chrome - IP address: [redacted].54.35.[redacted] Estimated location: Cincinnati, OHIO, US Any assistance in handling this matter and utilizing the provided information would be greatly appreciated. Thank you. Best regards, Julie O.

My bank account shows unauthorized payments to a Facebook account using my Visa on April 26 and 27, [redacted]. My account ends in [redacted]. The transactions are under order No. [redacted], [redacted], [redacted], [redacted], [redacted], all in IDR (Indonesian currency), while I am in Vietnam and did not authorize these payments to Facebook. I did not make any transactions with Facebook that require Visa payment. Please investigate these transactions to determine their validity and assist in stopping them if they are fraudulent. I appreciate your prompt assistance in resolving this matter and look forward to your response. Regards, LHP

My Facebook account was hacked, so it was blocked. I am eager to reopen my page as my family is trying to reach out to me. I have already paid $50 with a Google Play card to reopen my account and have an additional $50 available. I have been unsuccessful in contacting Facebook at [redacted]. It has been a while since I had access to my account, and my family is concerned about my absence. When I try to log in, I receive a message that additional documents need to be reviewed before I can access my account. I am in need of assistance to regain access. Unfortunately, I do not have a phone where I can be reached, but I can be contacted via email. Sincerely, Wanaka K.

Facebook disabled my account and requested identity confirmation. They offer two options - the first involves asking selected friends for a code, which isn't feasible as my only contact is through Facebook. The second option requires uploading identification, which I'm hesitant to do due to privacy concerns. I prefer not to share such personal data with Facebook. I can communicate through email if needed. I request either access to my account be restored or confirmation of its deletion along with associated information. If denied access, I would expect all my data to be removed as they should not possess it without account access.

I believe I have been unfairly blocked by Facebook! The content I posted did not contain nudity, which I know is against the rules. I reported similar posts on other pages that were deemed acceptable by community standards. Why have I been singled out for a block? I have requested a review and explained that I did not knowingly violate any rules. Facebook's guidelines are unclear and seem like double standards. It would be helpful to have a feature to ask for a review before posting to avoid these situations. Please unblock my account as I rely on it to communicate with others. Thank you.