Facebook Customer Service Issues

My wife is unable to access her Facebook account. Despite trying various methods over the past few days, she's stuck on the "Login approval needed" screen. The message states that there has been a login from an unfamiliar browser, device, or location and she needs to verify her identity to regain access. Unfortunately, when she taps on the "Continue" button, it just keeps spinning and doesn't proceed.

Hello, Greetings, On December 4th, my account was hacked from Vietnam. The hacker posted inappropriate videos and unpublished multiple pages managed for my business. Facebook suspended the profile and requested my identification and licenses. After submitting the documents, my account disappeared and is now under review with a generic message stating it might take up to a day to resolve. It's nearly the end of the month, and the issue remains unresolved, with no way to contact support despite my attempts to use various links. Any advice would be greatly appreciated as this account oversees several crucial business pages.

Yesterday, someone hacked my account under the name Haroon Khokhar with the email [redacted] I am unable to access both my email and password as they have been changed. I have been using this account for the past three years, primarily on my iPhone XS Max. Suddenly, it was hacked yesterday. Several of my friends have also reported this to Facebook. I provided my ID to Facebook to report the compromise of my account, but they did not accept it as my Facebook name and ID are not the same. I am willing to provide any proof necessary. I am unsure how to recover my account.

Subject: Assistance Needed with Blocked Account for Autistic Daughter Dear Facebook Support, I am writing concerning my daughter Melanie's account, which was unexpectedly blocked on November 14th. Despite my multiple attempts to recover the account, I have been unsuccessful as the system only allows for a security code to be sent to her old mobile phone number, which has not been in use for the past four years. Unfortunately, I have been unable to find an alternative method for obtaining a security recovery code such as through email or another phone number. This situation has been extremely frustrating for Melanie and our family. I am prepared to provide Melanie's passport as proof of her identity if necessary. Please advise on the steps required to resolve this matter promptly. Thank you for your attention to this urgent issue. Sincerely, Tim Chapman

I am currently locked out of my primary Facebook account and am unable to regain access because the code to reset my password is being sent to the incorrect email address. I have become very frustrated trying to reach out to Facebook for assistance. I am the administrator of a group on the platform and urgently need to recover my account. Despite sending them my passport, I have not received any response. The issue is quite simple: My email is [redacted] However, Facebook is sending the code to [redacted] There shouldn't be a dot at the end of my email. I am perplexed as to why I am not receiving any help. My account, which is linked to my phone number, is several years old, yet the only option given is to receive the code via email. I would greatly appreciate any assistance in resolving this matter.

I recently logged out of my Facebook account, but now I can't sign back in because it keeps saying my password is incorrect. The recovery email linked to my account is not actually mine. I would appreciate it if a representative could reach out to me. You can contact me at [redacted]. I have been using the same Facebook account since I first signed up and never encountered this problem before. I really hope to regain access to my account. I would be extremely grateful if someone could assist me with this. Thank you very much and happy holidays!

Good afternoon! I need help with my Facebook account linked to [redacted] It says my account is permanently disabled, but I would like assistance to review the issue, reactivate my account, and then adjust my settings accordingly. I appreciate your help in resolving this matter. Thank you.

I created a Facebook account for my business page and have been posting in the marketplace as I work at a car dealership. However, Facebook disabled my account, and I am unsure why as everything was working smoothly. I have two Facebook accounts in my name, one for business purposes and the other for family. The disabled account is associated with [redacted], with the phone number [redacted], and under the name S. Blanco. I am requesting full access to the disabled Facebook account and clarification on the reason for its disablement to address and prevent such issues in the future. Thank you.

I hope you offer a service in French. My personal Facebook, Brigitte N., my professional page Massotherapy Orange Lavande et Eucalyptus, as well as the Messenger accounts linked to both, have been hacked. My email is [redacted] They changed my email to an Outlook account, I believe. Can you help me? They are sending messages to my friends, family, and clients for personal loans at 3%. My phone number is [redacted]. Thank you.

Good afternoon, Facebook community. I am reaching out regarding the disabled status of my account. My account, initially opened 12 years ago under the name Katie Kennedy, LMP with the email [redacted], was unexpectedly disabled on December 20th and remains inactive. The account was disabled while I was browsing through my feed. An instance involving a friend anniversary prompted me to consider posting but decided against it as I seldom post on Facebook nowadays. Shortly after watching a video, I received a notification stating that my page was unpublished due to alleged violations of Community Standards on child sexual exploitation. I vehemently refute this accusation and complied with the request to submit my ID for verification purposes immediately. Despite disagreeing with the decision on the same day and awaiting a review (typically lasting just over a day), it has now been over 2 days without access to my account. Given my extensive history on Facebook spanning 12 years, I am distressed at the thought of losing access to numerous photos and videos that hold significant sentimental value. Notably, the linked email associated with the account is now [redacted], and my phone number is [redacted]. This account transitioned from a business account to a personal one, Katherine Kennedy Johnson, which is similarly inaccessible. I kindly request prompt assistance in resolving this matter. I have always valued my Facebook experience and believe my account may have been compromised as I did not engage in any concerning activity on the stated date. Your assistance in rectifying this situation is greatly appreciated. Thank you for your anticipated support. Best regards, Katherine Kennedy Johnson [redacted]

Hello, my name is Kiara Colon, and my Instagram account has been hacked for a week now. I have been attempting to contact Instagram for assistance, but unfortunately, I have not received any response. The username of my hacked account is @Kiara.colon. The hacker has been posting money-making scams on my story and has altered the email, phone number, and Facebook account associated with it. Despite having backup codes, I am unable to regain access as the hackers changed my email and phone number. I would like to verify my identity to reclaim my account. The original email linked to this account was [redacted], which I had to delete due to spam emails from the hackers. I have retained access to the Facebook account and phone number associated with the Instagram account. Instagram, please assist me in recovering my account.

On February 9, [redacted], I received $[redacted] on Facebook Pay, but I didn't have a linked card at that time. Upon checking my messages, I noticed the funds were received and completed on February 9, [redacted]. I have since linked a card to my account, but the money still reflects in green, implying it's available. How can I access these funds? The transaction shows as completed, and I even received an email notification on Messenger about the $[redacted] on Facebook Pay. Thank you.

My account has been compromised by a scammer who changed my email, added a country code to my phone number for two-factor authentication, and altered my password. I submitted my ID for verification, and I'm receiving recovery codes at my new email, [redacted] However, every time I enter the security code, I receive a message saying I've attempted too many times and need to try again later. I urgently need assistance to regain access to my account. The scammer, s************4@O******.com, is using my account to message my friends, pretending to be me and trying to deceive them into participating in a financial scam. I'm unable to reset my password as the security code is not going through. Please help me resolve this issue.

I've been notified multiple times that the information I've shared is allegedly inaccurate. I source this content from another website, which still displays the same information. Despite this, I'm facing repercussions. As a resident of the United States, I value my freedom of speech, a right that cannot be compromised. I've been informed that my posts will be downgraded in terms of visibility for the next 90 days. It seems that the fact-checkers hold a biased perspective, disapproving of my opinions just as I disagree with theirs. This is America, where differing opinions are expected, and having one does not equate to spreading false news. Therefore, I kindly request that my account is no longer interfered with.

I have been using my official Facebook account for the past 5 to 6 years. I am aware of and adhere to Facebook's community guidelines. I do not post any illegal or sexual content on my account. I kindly request a review of my suspended or disabled Facebook account. My account displays my real name and picture, and it holds significant memories for me. I urge you to assist in resolving this matter promptly. Thank you, Reshu V. Email: [redacted]

Dear team, My official Facebook account was connected to my Instagram account. However, my Facebook account has been disabled without any explanation. I have already submitted a request to the Facebook team as I strictly adhere to the community rules and do not engage in any illegal or inappropriate activities on my account. All the information on my account, including my name and date of birth, is accurate. Kindly assist me in recovering my official Facebook account. Thank you, Praveen HN Email: [redacted] Instagram user ID: praveeeeeeeeeee

Hello, I linked my Instagram account to my official Facebook account. Unfortunately, after 2 days, both of my accounts were disabled. I am unable to log in to either of them. I assure you that I have always followed the community guidelines on Facebook and have not engaged in any wrongdoing on my account. I kindly request your assistance in recovering my personal Facebook account and reactivating both my Instagram and Facebook accounts. Thank you, Facebook team.

Dear Facebook Support Team, I haven't been receiving the login code on my phone for a few days now. Despite numerous requests, I am still not getting it. Logging into my Facebook account is crucial as my other social apps are connected to it. I kindly ask you to send the login code to my phone number so I can reconnect with my Facebook community. Thank you. Dear Facebook Team, I am requesting the two-factor authentication be disabled for my Facebook account as I am unable to access it and have forgotten my phone number and email associated with it. This is essential as my page is connected to it. Please assist me with this matter. Your help is greatly appreciated. Thank you and regards.

Dear Sir, I have been using my official Facebook account for the past 5 to 6 years. I am well aware of and adhere to the Facebook Community Guidelines. I have not posted any illegal or inappropriate content on my account. I kindly request a review of my suspended or disabled Facebook account. My account includes my real name and picture, and it holds precious memories that are important to me. I urge you to address this matter promptly. Thank you, Reshu (Reshu verma) Email: [redacted]

Dear Team, I am writing to inform you that my official Facebook account was previously connected to my Instagram account. Suddenly, my official Facebook account was disabled without any explanation. I have already submitted a request to the Facebook team as I strictly adhere to the community guidelines by not engaging in any illegal or inappropriate activities. I always use my real name, and my personal information on both platforms matches accurately. I kindly request your assistance in recovering my official Facebook account. Thank you for your support, Satish Yadav Email: [redacted] Instagram username: Satish_4149