Facebook Customer Service Issues

I am experiencing repeated issues with Facebook, where despite informing them multiple times about being hacked and unauthorized logins, my account settings are being altered without my consent. The IP addresses accessing my account do not match my usual login patterns, causing me concern for my account's security. Despite reporting these issues to Facebook, the problem persists, and now they are attempting to lock me out of my account. I have already lost one account due to authentication issues with a new phone. I fear losing access to this account, which holds valuable memories and information. My account is under [redacted] (Bonnie Drinkard Adams), and my contact number is [redacted]. Thank you for your assistance.

My Facebook account was hacked. When I attempt to log in, it indicates that the password is incorrect as it has been changed. I have also tried to reset the password, but the hacker has altered both the phone number and email associated with the account, leaving me completely locked out. In an effort to prove my ownership, I am submitting my identity. Here is the link to my account: [redacted]. Sincerely, Initials

I need help with my Instagram account being disabled. I have never violated any rules and I submitted a photo of myself holding a paper with my username, name, and number on it, but I have not received a reply. It has been a week since I lost access to my account, which is crucial for staying in touch with my friends. Please assist me in resolving this issue as soon as possible. Thank you for your attention and best wishes. Username: lemositrus.

Dear Respected Team, My official Facebook account has been suspended, and I am unable to log in. The issue I am experiencing is related to a Facebook login problem where my account will be disabled in 30 days due to disagreement with a decision. I kindly request the Facebook team to help me recover my locked account and resolve the disagreement issue. Thank you, Md Yousuf Ali.

Someone I just met asked to use my phone to sign into their Messenger account. They never signed out, and now that person is gone, leaving their account on my phone. I can't log in or delete it. When I try to delete the account, it says it's signed into Facebook on my device, but I can't access their Facebook account. Even though I removed Facebook from my phone, the Messenger account keeps appearing. How can I remove this Messenger account from my phone completely so it stops popping up?

I have been unable to regain access to my Facebook account since last Wednesday or Thursday (Oct 27/28). Despite attempting to contact Facebook without success, I have been unsuccessful in my efforts. Following a recent data breach, I discovered that my account had been compromised. Upon waking up on Thursday, I noticed notifications indicating an attempted password reset and unusual login activity. Subsequently, I was logged out of my account entirely. The email associated with the account was changed to something like t***[redacted], and the password was also altered. I had not provided my phone number or accurate birthdate on the account due to previous harassment incidents. Despite submitting my photo ID for verification, it has been rejected, possibly due to discrepancies in my personal information. This Facebook account holds sentimental value as I have had it for over a decade, and I am eager to recover it.

I want to address an issue with Facebook that occurred on September 23. I was using Messenger to chat with a friend and unintentionally sent a bad video/photo along with some urgent photos, which led to my account being suspended. I believe the inappropriate content was sent via the "IMO" app, which had automatically downloaded to my gallery without my knowledge. Facebook offered me an opportunity to appeal this decision within 30 days, and despite sending multiple emails expressing my disagreement, I have not received any response. As a result, my account remains disabled. Account Information: Name: Md. Lukman Hakim Date of Birth: 07 July [redacted] Email: [redacted] Mobile: +[redacted][redacted] Country: Bangladesh

In recent years, I have shared videos on Facebook under Earl Littman. I received positive feedback until I noticed that all my videos were suddenly unavailable on Facebook. Despite my attempts to reach out to Facebook for assistance, I have not received any responses. Interestingly, I have had no issues with my videos on YouTube. I believe someone at Facebook may harbor ill feelings towards my message of promoting love over hate. I have dedicated myself to a marketing campaign aiming to unite and bring love to our nation. While many praise my efforts, I worry about the rise of hatred and the potential erosion of democracy, drawing parallels to past dictatorships. I am not here to boast but to share my background as a World War II Navy veteran and my successful career in advertising. I have also been involved in youth education on the dangers of substance abuse. Furthermore, I am honored to have my trademarked oil painting, "POPE OF HOPE," displayed in the Vatican. I strive to spread a message of love and unity, hoping to make a positive impact and inspire others to do the same.

I am having trouble accessing my Facebook account. I suspect that it has been hacked as friends have informed me of unusual activity such as messages I did not send and changes to my profile. Despite attempting account recovery methods, like receiving codes via email or phone, nothing has worked. Even submitting a photo of my ID was unsuccessful due to the quality of the image. I am willing to provide additional forms of identification if needed. I am not looking to create a new account, I simply want to regain access to my original one. It seems the hacker changed the recovery email and other details. Assistance in resolving this issue would be greatly appreciated.

Hello, I am reaching out regarding my sister's Instagram account that has been blocked. She is an active Instagram user with over 100K followers under the account ID sapir_mantzur1. We are unsure of the reason for the block as she has not posted anything unusual. I would appreciate assistance in understanding the cause behind this action or being directed to someone who can provide clarification. This forum seemed like a relevant place to seek help. Her associated email is likely [redacted] Any guidance you can offer on this matter would be greatly appreciated. Thank you for your attention to this issue. Sincerely, Odellya

My Facebook account was hacked, and the hacker changed my profile to Isabella Thomas. They also swapped out my profile picture. Additionally, they altered both my phone number and email address, rendering me unable to access messenger. As this is my only means of reaching out to my son, it's very concerning. I'm wondering if there is a way to retrieve my photos, videos, and posts from my original account.

My name is Kenya Young, and I was hacked on Wednesday, October 27 on both my Instagram and Facebook pages. The hacker's information is [redacted], with the last two digits being 98. They changed the email on both accounts, so I created a new account, youngkenya813. Every time I try to access it, I'm redirected to my old compromised page, which is my business page. I feel really upset about this situation. Can somebody please assist me? My phone number is [redacted]6, my email is [redacted], and the new email I created is [redacted]

Hello respected team, My official Facebook account has been suspended, and I am unable to login. The issue encountered is disagreement with the decision on my Facebook account leading to its disablement in 30 days. Please assist in recovering my locked Facebook account and resolving the disagreement with the decision problem. Thank you, Facebook team. Full Name: Vaishali K. Email: [redacted] Phone Number: [redacted]

Yesterday, my Facebook account was hacked. The hacker changed the email address, phone number, and password, so now I am unable to log in. I have attempted various methods to recover my account, but have been unsuccessful due to the changed email. The full name on my Facebook account is Cadeliña Odama Maymay. My previous password before it was changed by the hacker was yumzz24, and the phone number associated with the account was [redacted]8.

My Facebook account is currently locked. I have already submitted my ID and received an email providing a link to finalize the recovery process, along with a code to use as a password. However, upon clicking the links, I am redirected to a page stating my account is locked and requesting a code be sent to an email address I am not receiving emails from. Despite trying to select other options, the only email address available for code delivery is the one I cannot access. I need the code to be sent to a different email address, but I am not given the option to enter it. It's been days since I confirmed my identity, yet I am still unable to access my account. Any assistance would be greatly appreciated.

Dear Sir, someone had hacked into my account and it got locked after they changed the Gmail associated with it. They are now asking me to provide their Gmail to unlock it. The Gmail they are asking for is [redacted] I kindly request your assistance in unlocking my account. My contact number is [redacted] and my Gmail is [redacted]. Alternatively, could you provide the identification card details for my account?

My Facebook account has been hacked. The hacker added their email and violated the Community Standards, resulting in my account being disabled. I can't access my account due to mismatches in my birth date and no available security check options. I am unable to report the incident as it doesn't fit any reporting mechanisms. I also cannot download a copy of my information from Facebook directly. I need to find a way to prove my identity, obtain a copy of my data independently, and report the breach to the Australian Cyber Security Centre.

Hello, I am reaching out about a concerning issue with my Facebook account. I rarely use Facebook, mainly for the Messenger app. Recently, when a friend tried to contact me, they noticed I was unavailable. Upon logging in today, I discovered my account was blocked due to a disturbing video involving child pornography that was posted. I want to clarify that I did not share this video and suspect that my account was hacked. I attempted to dispute the block and submitted my driver's license for identification, but there was no provision to explain the situation fully. While I understand the need for account security, I want to stress my innocence. A review of my account will reveal I have been inactive on Facebook for years except for Messenger. I have reset my password, but I am unsure how my account was compromised or if it could happen again. I am concerned about the possibility of similar incidents affecting other users. Your attention to this matter would be appreciated. Sincerely, Ilya S. [redacted]

Dear Sir, My friend's Facebook account has been stolen, and the person who took it added their number, making it impossible for me to recover it using his email. I have tried using his email, but it is not working. I am sharing the Facebook details of his account with you. Please send the account recovery link to his email to resolve this issue promptly. Email: [redacted] Name: Babu Bhai Zampadiya Thank you.

Dear Support Team, My official Facebook account has been suspended, and I am unable to log in. The issue I encountered with my account is the disagreement with Facebook's decision, resulting in a login problem and the account being disabled in 30 days. I kindly ask for assistance in recovering my locked Facebook account and resolving the disagreement issue. Thank you, Vaishali K. Email: [redacted] Phone Number: [redacted]