Facebook Customer Service Issues

Help Center My Facebook account seems to have been compromised, and I suspect it has been hacked. If you believe your account has been taken over, please visit the following page to protect your account. You will be prompted to update your password and check recent login activity for any unauthorized access. Signs that your account may have been hacked include changes to your email address, password, name, birthday, friend requests to unknown individuals, unauthorized messages and posts. Additionally, you can utilize the provided tools and recommendations to enhance the security of your account and safeguard against potential threats from malicious software. If your email address has been altered, there is a process to revert this change by following a special link sent to your previous email for verification. Was this information useful? Facebook © [redacted]

My Facebook account has been locked, please help me sir. Help Center I suspect that my Facebook account has been hacked or is being used without my permission. If you believe your account has been compromised, please visit this page to secure your account. You will be prompted to change your password and review recent login activity. Signs that your account may be hacked include changes to your email address, password, name, birthday, friend requests sent to strangers, messages you didn't write, and posts you didn't create. Additionally, you can utilize the tools and tips provided to enhance your account's security and learn how to guard against harmful software that could jeopardize your account. If the email linked to your account has been altered, there is a method to reverse this change by receiving a special link at your previous email address. Click on the link to undo the email change and safeguard your account. Thank you for your assistance in this matter. Facebook © [redacted] About Privacy Terms and policies Ad choices Careers Cookies Create ad Create Page

My Facebook account and other accounts on various platforms have been stolen. The individual, likely from India, altered my email, phone number, and password on Facebook. I am struggling to recover it, and Facebook support hasn't been very helpful. Upon receiving an email about my password change, the options provided were useless since I no longer have access to my account. I am unable to log in, and it's crucial to regain access as I use it both personally and for business. I have been logging in from the Czech Republic since approximately [redacted], so it's evident that the recent changes were not made by me.

I am constantly encountering an issue when trying to access my business account on www.facebook.com/ftcas. For the past 8 months, whenever I try, I receive the message "Account Temporarily Unavailable." It states that my account is currently inaccessible due to a site problem with expectations for a quick resolution. I have been attempting to either cancel, deactivate, permanently delete, or remove this account. The specific account in question is www.facebook.com/ftcas. Kindly update me once this is resolved or provide guidance on the necessary steps to achieve this. Thank you. -Gregg Feronti

I am currently facing an issue with my Facebook account being hacked. The email, phone number, and password associated with the account have been altered. Despite attempting to recover my account through the "forgot password" option, the system is unable to locate any of my information linked to the account. The name on my profile is LittyAnn, but my actual name is Leslie Ramsey. I have been using this account since the early days of Facebook, and it holds a significant amount of irreplaceable photos and messages. I have attempted to follow the security protocols by submitting two different forms of identification; however, I have been unsuccessful. My initial login email was [redacted], with the phone numbers [redacted] and [redacted] listed as contact information. My previous passwords were susie1954 and susie0254. I am sharing this detailed information in the hopes of verifying my ownership of the account and seeking assistance in regaining access. Despite receiving notifications of unauthorized access, the recovery process has been challenging as the system does not recognize my account details. Any support in resolving this matter would be immensely appreciated.

I have not accessed a Facebook account linked to people from my high school days in a while. I possess the correct email but was instructed to reset my password. After receiving a verification code via email, I changed my password. However, further verification was requested, providing two options but not allowing me to select one. Upon clicking 'continue,' I was only prompted to call four individuals I have lost contact with for over 40 years! Despite finding an alternative verification method by accessing my profile through a different Facebook account and completing numerous steps, I ended up back at the code-sending stage, password change, and the request to verify by calling the same four distant acquaintances. While I can answer security questions, I am unable to proceed with this level of verification. I have acquaintances within my network that I could reach out to through their Facebook profiles, but this option isn't available. How can I verify my ownership of this Facebook account without contacting individuals I have not spoken to in decades?

My original device's screen is badly damaged, and I am unable to access it. I have the same phone number, but I had to register it on a new device through my wireless carrier. The new browser is asking for a login code, which I had on the original device, an LG Stylo 6 with the phone number [redacted]. This phone has been reliable for accessing not only my Facebook account since [redacted] but also all other accounts linked to it. I have lost access to many accounts and years' worth of data. My Facebook account is under [redacted] with the password halifu87. The backup email is [redacted] I don't have my physical ID card, but the ID card number is D[redacted] issued in California. I live in Fresno. Please assist.

On 7/4/21, my Facebook account was compromised, with the hacker changing both the email and password. Despite reaching out through the help desk, I have not received any response from Facebook support. Currently, my account is disabled due to the breach. The automated recovery links are ineffective due to the email issue caused by the hack. I am unable to reset the account as the email linked to it is now controlled by the hacker, and my old login information does not work as the account is disabled. I am in need of a live Facebook representative to enable my account, allowing me to regain access. I can provide all necessary identification to verify my ownership. Despite trying the automated options, I have not received any assistance. I am urgently seeking help to reclaim my account.

Reporting any issue to Facebook has been challenging. I was about to send my message, and it vanished. I need to share that I've been a victim of criminal activity by someone using multiple accounts on your platform. The individual, Dr. Anthony N Carter, has caused significant harm. He coerced me to send funds due to false claims of being in legal trouble in Turkey. Despite my attempts to seek help from the US Embassy, it was evident that his story was fabricated. Claiming to be a UN surgeon, he operated a scam involving financial deception. Despite hiring a detective to verify his existence, no substantial proof could be found. His actions on social media, following numerous women, raise concerns about his predatory behavior. I want to caution others about this individual's fraudulent activities. Please take action to prevent further harm. I have reported this to various authorities and will escalate it further. Your cooperation is crucial in stopping this criminal operation. Contact me for additional information. Thank you. Annie E. [redacted] [redacted]

Dear Facebook Team, I apologize for any violations from my Business Manager account leading to its restriction. I'm new to Facebook advertising and unintentionally breached guidelines. I strive to adhere to policies and unaware of the specific reason for the restriction on 4th October, [redacted]. It's been over 30 days, making review requests impossible. As a small service provider heavily reliant on Facebook & Instagram ads, this restriction significantly impacts me. I'm committed to prioritizing Facebook's guidelines and ensuring compliance in content creation and advertising. I seek reinstatement of advertising access and pledge to be more vigilant in the future. Regards, Chamari Jeewanthi H. Ad account ID: [redacted][redacted]

I have an old Facebook account that I no longer use and want to delete permanently. Despite resetting the password multiple times in hopes to access and delete it, I constantly get prompted to verify my identity by contacting three friends due to logging in from an unfamiliar location. Since creating the account, I have relocated to a different country, losing touch with the three friends listed for verification. The account serves no purpose and deleting it is my only intention. I am hopeful for your assistance in achieving this. Interestingly, the details on this old account closely mirror my current active profile. It appears that the profile picture and cover on the old account have already been removed by Facebook. Awaiting your guidance on this matter. Mihai

Hi Facebook Team, I'm currently facing an issue with my disabled account on Facebook within just 30 days. I have already submitted the necessary documents as evidence of ownership. I kindly request for the reactivation of my account as I have important data saved there. I acknowledge my mistakes and assure you that I will adhere to the community standards going forward. I regret being influenced by friends to engage in inappropriate actions on the platform. Please consider giving my account another chance. I treasure the memories on my profile. I eagerly await your response. Thank you, R.D. Email: [redacted] Birthday: August 30, [redacted] Location: Bacolod City, Philippines

On May 29th, my friend, John L., lost access to his longstanding Facebook account under suspicious circumstances. Despite numerous attempts, he has been unable to recover it and fears that valuable historical data and connections have been permanently lost. As an esteemed sculptor with over a decade of presence on the platform, John is distressed by the disappearance of his account and more recently, his associated artist page vanishing from Facebook's business suite. Concerned that his information may be irretrievable after 30 days of inactivity, I am reaching out to seek assistance on his behalf. John has created a new account with the same email, further complicating the situation. Any help in restoring his original account would be greatly appreciated. Please contact him at the provided email address. Thank you.

Dear Facebook admins, I believe my account has been hacked, and I am unable to access it for a password reset. I am requesting assistance to regain access to my old email account with legal identification attached. The details of my account are as follows: - Account name: Win Than Kyaw - First name: Win - Middle name: Than - Last name: Kyaw - Date of birth: 13.7.[redacted] - Location: Thailand, Ranong - New location: Thailand, Samut Sakhon - Old email: [redacted] - Old Password: winthankyaw123 The hacker changed the email to [redacted], and I request for its removal. Please revert the email to [redacted] I have attached my Nationality Identity card from Myanmar as proof of my identity. I kindly ask for your help in recovering my Facebook account. I am hopeful that with your assistance, I will be able to regain access. Thank you.

While attempting to set up my account, I encountered a disabling issue. Subsequently, I was alarmed to receive an email stating that my primary email address had been changed on Sunday, July 11, [redacted] at 8:40 PM. Despite the discrepancy – as it was only 4:40 p.m. that same day – I did not initiate this change. Minutes before encountering this matter, I was experiencing difficulties uploading a profile photo. It was only after this incident that I stumbled upon the email notification regarding the email address change. I must disclose that I have a visual impairment, which sometimes hinders me from perceiving details within my peripheral vision.

Dear Sir or Madam, I am the account holder of @v.molodova. I am reaching out to your support team as my account has been blocked due to a system error. Recently, I updated a new app and after the installation, I lost access to my account. A message appeared stating my account would be reactivated within 24 hours after verifying my information. However, despite the timeline passing, my account remains deactivated without any explanation provided via email. I maintain adherence to Instagram's guidelines and have not engaged in any suspicious activities to gain followers or likes. My account activity history demonstrates this fact. I do not utilize services to artificially inflate my Instagram presence and can offer any necessary evidence to support this claim. I assure you of my commitment to following all community regulations. Best regards, V.M.

We acknowledge the receipt of your information and appreciate it. Due to the impact of the COVID-19 pandemic, our review process may be delayed. We regret any inconvenience this may cause. Your account is scheduled for disabling in 14 days. Please make sure to initiate a review promptly before it becomes permanently disabled. I am currently facing the temporary disabling of my personal Facebook ID. I adhere to all Facebook Community Guidelines and never post anything objectionable. I kindly request a review of my account at your earliest convenience to resolve this matter. Thank you, [redacted] Fb: [redacted] Email: [redacted] Phone: [redacted] Date of Birth: 31.12.[redacted]

Subject: Assistance Needed with Hacked Facebook Account To Whom It May Concern: I am writing to report that my Facebook account ([redacted]) was recently hacked by someone from Gahanna, OH. As a resident of Decatur, IL, this unauthorized access has caused me great distress. Despite my attempts, I have been unable to regain control of my account. Visits to the "Facebook Help Center" have proven fruitless, leaving me feeling frustrated. I kindly request your assistance in recovering my account. Please provide me with a code or instructions to regain access, change my password, and secure my profile. Your prompt attention to this matter is greatly appreciated. Sincerely, Habib Atarodi

Hola, tengo un problema con mis cuentas de Facebook. Ayer perdí el acceso a una de ellas, la cual tiene el correo [redacted] y el nombre de perfil bryandavilaporras. En esa cuenta tengo enlazadas muchas cosas como juegos y datos personales. Tengo la contraseña que estaba utilizando hasta hace dos días, pero hoy no me deja entrar con ella. Estoy usando el dispositivo donde siempre ingreso a la cuenta. Tengo miedo de perderla, ya que he invertido dinero y no quiero perder mi perfil. Creo que me han hackeado, necesito ayuda por favor.

My Facebook account was hacked, and I'm unable to regain access. Here are two emails I received regarding the security breach. Email 1: Hi Molly, On Monday, July 12, [redacted], at 2:48 AM (CDT), your Facebook password was changed. Please disregard this email if you made this change. If not, take immediate action to secure your account. Thank you, The Facebook Security Team Email 2: Hi Molly, We noticed an attempted login to your account on July 12 at 12:18 AM from Edge (Chromium Based) on Windows 10. Your account remains secure, but log in to verify this activity and take necessary safety measures. Thanks, The Facebook team