Facebook Customer Service Issues

There is a troubling individual who has caused a great deal of distress in my life by engaging in criminal activities such as promoting drugs, recording videos in my home without permission, and posting them on social media. His behavior is unacceptable, and I believe he should be banned for advertising drugs and engaging in illegal acts. This person, who goes by various names including Israel Davis, Robert Davis, Robbie Davis, Robert Lee Davis Jr, Christ King, and lil boy blue, has a history of criminal behavior and is inciting violence in the community. I fear for the safety of others, especially young girls, as he may be targeting them. I have witnessed him scamming people on Facebook and talking about being involved in the deaths of individuals due to drug overdoses. The most pressing issue for me is his publicizing of drug activities in my home, turning it into a hub for illegal dealings. I urge prompt action to address this situation. Please investigate and take appropriate measures. [redacted]

Hello, I need assistance with my business Facebook page. I'm having trouble linking my WhatsApp number to Facebook as the option doesn't appear, possibly a configuration issue. Also, I'm unable to post products in my catalog because it's flagged for promoting animal sale which my store doesn't do, we only sell pet products. I've been trying to contact Facebook support but have had no luck connecting with them. The chat on the support page always shows as unavailable whenever I try. Your prompt assistance would be greatly appreciated. Thank you.

I recently received an email regarding unauthorized access to my account, dated 6 days ago. Unfortunately, I only noticed the notifications today because of issues with my cell phone alerts. The email mentioned a password change on Thursday, January 21, [redacted], at 4:12 AM (CST) from an IP address in Olmito, Texas, US. Despite multiple attempts to recover my account through Facebook's account recovery process, I have been unable to regain control from the unauthorized user who has taken over my account.

Hello Facebook Team, I would like to share feedback regarding my disabled Facebook account. I have followed all the steps provided, including uploading my ID and taking a clear picture, yet my account remains disabled. This account is essential to me, and I am reliant on it. Please assist me in resolving this issue. Below are my account details: - FB Name: Rahul Jha - Email: [redacted] - Mobile: [redacted] Thank you for your attention to this matter. Sincerely, R.J.

Hello, my name is Danielle Gagné. I am unable to access my Facebook account because I have forgotten my password. Despite multiple attempts to reset it, the message containing the new link is not reaching my email address [redacted] I have been stuck in this loop for months, and it has been quite challenging and time-consuming to reach out for help. Could you please send the account recovery link to [redacted] so I can regain access? Thank you, Danielle Gagné.

A friend has reached out to me to seek assistance in contacting Facebook for a recurring issue. When accessing Facebook, I encounter a problem where after clicking on items such as the newsfeed, groups, messages, or my profile, the page flashes with "redirecting" or "page cannot be found" messages. Despite managing to post on my timeline briefly, the issue persists. I attempted to report the problem through various sites but was unable to connect with a human support representative for assistance. I have restarted the computer and cleared the browsing history, but the problem continues to occur whenever I navigate Facebook.

Hello everyone, I experienced a technical issue on Facebook on Friday, January 22, which unexpectedly logged me out of my account on a computer. Unfortunately, I can't recall my password as I didn't manually log out. The phone numbers linked to my account are outdated due to relocating countries. Despite my attempts to retrieve them with the phone operators, I've had no success. I've tried resetting my password with codes from trusted contacts, but upon entering them, I receive an error message saying the content is invalid and accuses me of spamming. I have directly received these codes from my siblings who are my trusted contacts. I manage a page through my account and urgently need access to resume my work. Is there a way I can receive assistance with this matter? I'm open to answering any additional inquiries to resolve this issue promptly. Thank you and regards, Meriam

I'm experiencing issues with my Facebook account being disabled. When I tried to submit more information through the Help Center, I received a message stating that my account did not follow the Community Standards and the decision cannot be reversed. I rarely post on Facebook, especially negative or rude content. I have been unable to contact Facebook to appeal this decision. I'm not sure if there's anything else I can do about this situation.

The administrator for our library's Facebook page was removed due to misconduct, and she has since left our organization. Unfortunately, we are unable to remove individuals who are no longer employed by the library. I currently have some administrative permissions but lack the necessary authority to remove other administrators. We have been struggling with this issue for almost a year now and would greatly appreciate assistance. I am requesting that Facebook appoint me as the new administrator of the page so that I can effectively manage it moving forward.

My Facebook account got deactivated for impersonating someone famous, but it was purely playful. My real name is Morgan Steed and I go by "Captain" because of the rum, so I used "Captainn Morgan" as my username. I enjoy sharing content from games and making comics based on them, using the name as a parody. I never tried to be mistaken for the real Captain Morgan; it's just for fun with my online friends who know I'm into gaming and creating humorous posts. Facebook was my virtual photo album, and losing it means losing precious memories. I hope this suspension can be lifted as I cherish my account for personal use. Any assistance you can provide would be highly valued.

Reviewing Your Information May Take Longer Than Expected I appreciate you receiving my information. Given the current situation with the coronavirus (COVID-19) pandemic, there are fewer staff available to review accounts. Please be patient as it may take longer than usual to process your account. While we ensure the security of users on Facebook, your account will be temporarily unavailable. Your understanding is greatly appreciated.

My Facebook account got hacked, and it seems the password reset code was compromised as well. This occurred around 2 am CST. I've submitted my ID photo, but Facebook security informed me the problem was resolved when it hasn't been. The correct account email is [redacted], while the hacked account email is t*************[redacted] Moreover, Facebook isn't recognizing my phone number 1-[redacted]. I appreciate any assistance. Thank you.

Dear Admin, I have lost my phone, and someone has used it to access my Facebook account. Unfortunately, I have forgotten my Facebook password and no longer have access to my phone number for verification. I also cannot receive the password reset code via SMS or email. I feel really upset about this situation. To verify my identity, I have submitted a photo ID (Myanmar ID card) with the following details: First Name: Angle Middle Name: - Last Name: Queen Birthday: July 7, [redacted] Email: [redacted] Location: Myanmar Please look into this matter and help me regain access to my Facebook account. I have provided accurate information that matches my driver's license details from Myanmar. Restoring my account is crucial for me. Thank you.

I created a new Facebook account for my grandmother since she forgot her password. Upon adding her friends, the account got blocked. This situation is frustrating as she enjoys playing Facebook games and reconnecting with old friends. Please unban her account so she can continue using it. If I had known adding friends from her old account would lead to immediate suspension, I would have chosen another platform. Please address and resolve this issue promptly.

I commented on Facebook and unfortunately received inappropriate comments from Alejandro Santa. After reporting him multiple times, his comments were not removed, which led to me responding with insults out of frustration and subsequently being blocked for 30 days. I realize my error in losing my temper, especially after a recent 7-day block. I acknowledge that I struggle with anger management and am actively seeking help at the VA Hospital due to being a Vietnam veteran. I assure you that I have learned from this experience and it will not occur again. Though I understand the consequences, I kindly request a reduction in the duration of my block. I deeply apologize for my behavior and value my communication with family members. Thank you for your understanding and assistance. Edwin Soto

On Thursday morning, I discovered multiple emails on my phone notifying me of an unauthorized attempt to access my Facebook account. The intruder changed the associated email address and password. Although I successfully reinstated my email and password, I am now facing a two-factor authentication request to input a code that was never received on my phone. As a result, all my devices have been logged out of Facebook, and I am unable to access it from any other device. I have submitted my ID photo twice on the page provided for assistance, but I have not received any response. This situation is urgent for me as I have crucial information linked to my account. Any guidance or support in recovering my account would be greatly appreciated.

Dear Facebook Team, I am writing to address the disabling of my account named Narender Swami due to not following community standards. I believe this action was a mistake. I am willing to take any necessary steps for a review within the 30-day period before the account is permanently disabled. I have attached my government-issued identity card for verification. Kindly review this information and unlock my personal account. Thank you, Narender Swami

My verified Facebook account under the name Vijay Meena is currently experiencing issues. I have submitted my account for review to the Facebook team for a solution. The process is taking longer than usual due to reduced staff availability during the COVID-19 pandemic. While my account is being reviewed for security purposes, I appreciate your understanding as I cannot access it at this time. Thank you for your patience. Vijay Meena

My Facebook account suddenly stopped working on my phone, and I couldn't log in. I received a message stating that I have never used this device before, which is not accurate as I regularly use both my phone and laptop to access Facebook. I tried to follow the instructions sent to me via text message from number [redacted], but the one-time password [redacted] didn't work. I also attempted to verify my identity through the provided link, entering both my old and current phone numbers associated with my account, but that didn't work either. Despite trying to log in from a device I have used before, like my laptop, Facebook still doesn't recognize it. I am also unable to access my Hotmail account, which is the email linked to Facebook. If anyone has any suggestions, please reply to my Outlook email address.

On 2nd January [redacted] around 6:10 Nigeria time, my Facebook account was hacked. While I was still asleep, a call from +[redacted][redacted] woke me up with repeated ringing. The hacker persistently called at 06:04, 06:08, and 06:09, pressuring me to provide a code sent from a Facebook group under the guise of needing it for access. Unknowingly, I shared the code, which facilitated the hacker's intrusion into my account. Later that day, I tried to log in but found that my password, email, and mobile verification had all been changed by the hacker. Despite numerous attempts to reset my password, I could only see the hacker's new email for verification. Even after submitting various forms of identification like my voter's ID, association ID, master card, school certificate, and citizenship certificate, accompanied by a high court affidavit affirming my identity, Facebook's help desk did not acknowledge me as the rightful owner of my account, www.facebook.com/Jimbacity. I urgently seek assistance to reclaim my account from the hackers and prevent further misuse. Thank you.